Shipping Information

All of the items on my shop are Custom Printed when you order.  Production for your products will typically take 2 to 5 business days (during holidays this may take a little longer).

The total time it will take to receive your order is the Production Time + Delivery Time.

We send email messages containing all your order & shipping details.  

ORDER CONFIRMATION:

Your order confirmation will contain all your order details. If you don't receive a confirmation within 24 hrs of placing your order - or if you notice an error - be sure to contact me.

SHIPPING CONFIRMATION:

Your email shipping confirmation will contain tracking information so you can follow the delivery progress of your package.

Please note the tracking information, estimated shipping times and delivery dates are determined by the carriers. Occasionally, tracking information is not available. This is due to the shipping carrier's system, not the order system.

Once your order has left our warehouse, and is in the hands of the mail carrier, your package is out of our control. I am not responsible and cannot control the Shipping Carrier's processes, systems, or delivery times.  

Also, please check your email settings and spam folder so you receive your confirmations.  

What if I checked my tracking information and the carrier's estimated delivery date has passed and I still don't have my order?

We recommend the following steps:

1. If the tracking information indicates the package is still in transit, the carrier has likely adjusted their delivery schedule, but not updated the estimated delivery date in their system.
2. If the tracking information indicates the package has been delivered, check with your neighbors or family members. Packages are occasionally left with neighbors or are somewhere relatively safe such as your porch, garage, etc.
3. If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable. You should contact us.
4. If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable please contact me

P.O. BOXES

Not all mail carriers or courier services are able to deliver to addresses containing a P.O. box. Because of this, I am unable to ensure the delivery of items shipped to mailing address containing P.O. boxes. Please check with your local mail carrier or courier service before placing an order with a mailing address containing a P.O. box. 

CUSTOMS, DUTY & IMPORT FEES

*** Please note that your Country's custom fees, import duty fees, any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's or customer's responsibility.

IMPORTANT NOTES

- To ensure that your order will be delivered correctly, please carefully fill in your delivery address before making any payment. 

- All estimated/typical delivery times are derived from real world data collected from past orders, and information provided by shipping carriers. They are approximate times for reference only.

- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.